Last Updated: 1st March 2025
Privacy Policy
HASA Customs Clearance Co. Ltd ("HASA") is committed to protecting the privacy of your information.
This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.
1. Information We Collect
We collect information to provide and improve our services. The types of information we may collect
include:
- Personal Information: This includes information that can identify you, such as your name,
contact details, address, and business information.
- Business Information: Information related to your shipments, including details of goods,
invoices, and customs documentation.
- Logistics Information: Details about the movement of your shipments, tracking data, and
delivery information.
- Financial Information: Information necessary for processing payments and transactions.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide customs clearance, freight forwarding, logistics, and related
services.
- Communication: To communicate with you regarding your shipments, service updates, and
important notices.
- Compliance: To comply with legal and regulatory requirements, including customs
regulations.
- Improvement of Services: To analyze data and improve our service offerings, customer
experience, and operational efficiency.
3. Information Sharing and Disclosure
We may share your information with:
- Government Authorities: When required to comply with customs and other legal obligations.
- Service Providers: Third-party companies that assist us in providing our services, such as
shipping lines, and other logistics partners.
- Business Partners: Partners involved in facilitating the services you request.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from
unauthorized access, use, or disclosure. These measures include:
- Secure storage of data and documentation.
- Restricted access to information.
- Regular security assessments and updates.
5. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal
obligations, and resolve disputes.
